1. Make it easy to read: Don't type one long paragraph. Use the example of this email - use bullets, number issues, and spacing. Highlight important issues or dates you want to the reader to see.

2. Respond to the email when required: Just like voice mail, people need to know you got the message. There is a notification option of when email is received, but if a question has been emailed, get back to the person.

3. Personal emails: My child is selling cookies, I need receipts, .... You wouldn't think these emails would be a problem, but many employees are receiving over 100 business emails a day - they just don't have the time for personal emails.

4. ALL CAPS: Emails typed in all caps are hard to read, and typing in all caps is considered yelling in cyberspace. Use upper and lowercase as you would in any typed letter or memo.

5. Subject line: Give the email a subject. This helps prioritize emails and also helps when you want to file, and then locate emails at a later time.

6. Long email stories: Don't you hate reading long emails? Get to the point - An email should be no longer than 1/2 - 1 page in length. Keep it short and simple.

7. Know when to call: This is as bad as reading long emails, there are some situations that are too complicated for email. Just like telephone tag, you can also wind up with "email tag". Know when a call or visit to another department or team member is more appropriate.

8. Grammar: This is especially important when we're sending emails outside of the company. Always re-read your email, and if you're unsure of the grammar, have someone else read it.

9. Spelling: Use spell checker - enough siad (I mean, enough said). Doesn't that drive you crazy? Also confirm the spelling of the individual's name - most of us hate to have our names spelled incorrectly.

10. Re-read it: Does it make sense? We're sometimes in such a hurry, we type our email and hit the send button. Take a minute to re-read it.

Here's a few extra:

• Don't take it personal - Sarcasm, jokes and feelings don't always come across well over email. You can hear these when we speak to each other, but this isn't always the case with email. Stick to the facts. Also remember, we're all ONE team. Don't use email as a way to hide and blame someone on your team.